Delete your Gal account and data
Use this page to request deletion of your Gal account and the data associated with it.
How to request deletion
SEND A REQUEST
privacy@mindstk.com
Include the email address you use to sign in to the app so we can find your account. Nothing else is needed, and we never ask for passwords.
We acknowledge requests within two business days and complete deletion within 30 days.
What is deleted
Your user account
Deleted
Email address, name, phone number
Deleted
Location history
Deleted
History of alerts sent to you
Deleted
App diagnostic logs
Deleted
What is retained, and why
- Emergency (SOS) event records — kept as an operational record of a safety incident that was handled.
- Accounting and legal records — where they exist, as required by law.
These records are held separately and are not used to contact you or to associate new activity with you.
How your account was created
Gal is provided to travellers through the organisation that covers them. There is no self sign-up in the app — accounts are provisioned in advance.
If you received Gal through your workplace or an organising body, you may wish to inform them as well. We will process your request either way.
Questions
For any question about your data: privacy@mindstk.com
Full privacy policy: mindstk.com/privacy
Gal • MindSTK • Last updated: September 2026